Broadband

Broadband connections are getting faster in the UK but many are still failing to reach the speeds that many service providers advertise. That is the view from the thinkbroadband website which recently carried out a survey of the speeds that broadband users receive.

More and more companies are now offering broadband internet services but consumers are being increasingly let down by poor customer service and are actively looking to switch broadband providers, that is according to a survey by research firm Point Topic.

British consumers are spending a combined total of 31 billion pounds a year just to sort out problems with their broadband services...and that doesn't mean the problems are always sorted too! According to a survey carried out by the price comparison website uSwitch we are paying more and getting less when it comes to seeking support from our broadband providers.